Refund policy

Returns and exchanges

We do not accept returns or exchanges on any of our products.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

Refund requests, if made prior to the dispatch of your order, will be honoured where applicable. Once the order has been dispatched/posted, refund requests will be assessed on a case-by-case basis.
Please contact us at jesskeeli.creative@outlook.com if you have any questions or would like to make a refund request.